Account · Deletion

Delete your Station Pulse account

Self-serve account deletion is available in the Station Pulse mobile app and at getstationpulse.com. The steps and effects are described below.

In the mobile app (iOS / Android)

Sign in to Station Pulse.
Tap More in the bottom tab bar.
Tap Security under the Account section.
Scroll to Delete account.
Tap Delete my account, then confirm in the dialog that appears.

On the web (getstationpulse.com)

Sign in at getstationpulse.com.
Open Settings from the sidebar.
Scroll to the Account section.
Click Delete my account, then confirm.

If you're the only chief

You can't delete your account while you're the only chief in any active department — that would leave the department without an administrator. Promote another member to chief first (Settings → Members → choose a member → set role to Chief), then delete your account.

What gets deleted

Your sign-in credentials. You will not be able to sign in again with the same account.
Your name, email address, phone number, and avatar are removed from your member record.
All of your active department memberships are deactivated.

What is retained

Historical activity records (check-ins, check-outs, completed tasks, announcements, event RSVPs, role assignments) are retained for the operational history of your former department, but they reference an anonymized member record — not your name, email, or phone. Departments rely on these records for auditing, training history, and incident response, which is why they are not erased when an individual account is deleted.

If you need any retained data corrected or removed for legal compliance reasons (for example, a verified GDPR or CCPA request), contact us at the address below.

Can't access the app?

If you can't sign in to delete your account yourself, email support@getstationpulse.com from the email address associated with your account. Include the department name (if you remember it) and we'll process the deletion within five business days.